Anonymous
map-marker Fort Worth, Texas

Terrible unethical company!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This company is just looking to make a quick buck off of terrible rent homes. Where to start....the grass looked like a jungle when I moved in, the fence was falling apart, there was a trash pit left in the back yard, dishwasher runs but track and lever is broken, hood vent didn't work well and makes loud noises due to bad fan, the ac filter had not been changed in months it seemed, master toilet seat was broken, screens torn, bad patch jobs in texture and Sheetrock, garage door openers never worked, then the door garage cable gets stuck, no presssure through calcium covered shower heads I had to replace them to shower, none of cabinets or floors or bathrooms had been cleaned, he weatherstripping was bad on the exterior doors, missing light bulbs in master bath, gate to yard never latched, the house was so cheaply redone that they didn't even caulk the base boards in!!!!

Now I am trying to get out of the lease and they give you the run around ever time you call for help. The owner was "gone for two weeks" then they never called me back when I was assured they would, instead the leasing manager road blocked direct communication and answered ever question with "you need to send this in writing" over and over. Not once tried to be helpful and now I am supposed to have the house professionally cleaned, 0 damages for any return as we all know. They denied allowing access to their voice recorded conversations with me yet recorded every call.

I have built several residential communities for some of the nations best home builders and this is by far the most aweful company I have ever seen. Absolute zero concern for quality housing or customer service!

View full review
Reason of review:
Bad quality
Anonymous

These guys suck!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They will rip you off on your deposit!
View full review
Reason of review:
Poor customer service
Anonymous

Horrible do not use this company very dishonest

They told me i would not be denied by my credit score i just may have to put more down . i paid the non refundable application fee which is not cheap. I was approved i could not move in the date they wanted . Tom was going to keep looking for something closer to my move in. I than get a email i was denied but they cant tell me why?
View full review
Reason of review:
Poor customer service
Anonymous

Find someone else.

Took over a 9 year lease from another management company. Charged me for things i had nothing to do with. Was rated as an A1 renter till i moved They drained my deposit, something that has never happened in the 30 years as a renter. What does that tell you? These guys suck!
View full review
Reason of review:
Problems with payment
Anonymous

All County Property Management Property Rental Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Absolutely the worst experience I've ever had with a property management company. I don't know where to turn. Filthy unit, fridge and bathroom faucet broken when I moved in. Kept adding charges as we got into the rental agreement. Someone help!!! Does anyone know a good lawyer?
View full review
Reason of review:
Pricing issue
Anonymous

All County Property Management - Receptionist Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
New team, yet horrible staff! All they do is lie & give you the run around. No one knows what they are doing! The receptionist is terrible! Never ever rent any property from them, NEVER!!
View full review
Reason of review:
Poor customer service
1 comment
Guest

This is a terrible company and it is true they try to rip people off and rent house that are not livable. I was suppose to receive the rest of my deposit and got sent a fake post office receipt and i have been placed in a hardship due to this company. Extremely Horrible Horrible Staff they are rude and call and disrespect you and yes lie lie lie and take you through circles and hoops.

Anonymous
map-marker Columbus, Ohio

All County Property Management - Customer Care Review from Columbus, Ohio

This company is by far the worst that I have ever encountered . The business is ran by a bunch of crooks that take advantage of their renters. You are charged arronious fees, charged late fees on late fees, late fees are assessed on the 2nd of the month. They misplace money orders that you have physically handed to them to charge additional fees. This is an unethical business that uses their power of threatening to kick people out to unlawfully charge fees. Who ever does business with this company weather you are a renter or property owner beware they are unworthy of your time and your business.
View full review
Reason of review:
Problems with payment
Anonymous
map-marker Erie, Pennsylvania

All County Property Management - House Rental Review from Erie, Pennsylvania

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We drove 30 min. on a Sunday at 630pm to view a house because THEIR agent cancelled our 4pm Friday appointment. When we arrived 6 other people showed up shortly after, 2 by taxi and 4 by a van that dropped them off. Including the agent, 8 people were at the house at 630pm on a Sunday. The house was about what you would expect for $600 a month, but that was ok because we are trying to save up for a mortgage and need cheap rent. On their listing (on realtor and zillow) it says "pets ok." Our friends dog had 23 puppies and as luck would have it, we literally got a puppy that very same day. Since we liked the home and 6 other people were there we felt pressured to apply right away, which we did at $25 per application per adult (2 of us so $50). About 30 min. After we applied the agent, who was so polite in person, texts me that the owner of the house is NOT accepting pets (even though THEIR listing says otherwise). I thanked her for her time and informed her we would be immediately contacting our bank account stopping the $25 application fee from being paid (which we did right away)I did not receive a text or email thanking me for my interest nor an apology for the misinformation on their listing, or for cancelling our original appointment. I cannot tell if this was some scam to get our "application" fee or if they just put the wrong info on their listing but either way it's a pretty poor way to treat people. Additionally it was not as if this was a super updated beautiful house, it had horrific 80's *** brown carpet, scratched faded wood floors, the entry step was hazardous, and the "shower" in the basement looked like something out of silence of the lambs... so what further damage could a 8 week old puppy do? The house already smelled like a library that been *** in for 15 years and the neighborhood was 2 streets away from drug town usa.
View full review
Reason of review:
Not as described/ advertised
Anonymous
map-marker Eb, Plaines Wilhems

Worst Company Ever

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I rented a house from this company they don't believe in fixing anything. there were many problems with the house when we moved in to this day they still have not fixed it. We had no heat in the winter and that still hasn't been fixed, now we have no air which was reported to them no response or any acknowledgment. I have a sick person living with me there is termites, no screens in the windows was told in the beginning i needed to replace them and any other thing that needed replacing. The windows was broke when we moved in it took them over 2 months to fix it. After being boarded up 3 weeks after moving in which we didn't know at that time it was broke til the day we gave the money to move in. Advised the hot water has gone out as well nothing from them. They charge all these fees. Everyday i am being charged a late fee for what? They won't explain. I have been locked out of the tenant portal so I can't see the charges nor if the maintenance requests has even been assigned. Before they locked me out it showed they had deleted the request. I wish i would have known about this unprofessional company before giving them my money. They are very rude and try to put the blame on you when you do finally talk to them. They are very NASTY especially Paula M. I advise anyone to stay away from these crooks
View full review
Cons:
  • Very unprofessional company
Reason of review:
Poor customer service
1 comment
Guest

Is Kele Vicchiotti must be your property manager.

I have had the same luck with them.

They did fix the broken AC when I moved in, but no screens, no call backs about anything or it takes me harrassing them basically to respond. Certain things I've questioned still go no response from them.

Anonymous
map-marker Buchanan, Tennessee

Available Rentals Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have been contacting this business for one year now about moving there, and I am still not pleased with them. They don't show enough pictures, that tells me something!!!,
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Colorado Springs, Colorado

Short Review on October&nbs-04:00;17,&nbs-04:00;2016

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hands down the best property management company I have ever done business with! Friendly and helpful employees!
View full review
Reason of review:
Good customer service
Kalianna Has
map-marker Pinellas Park, Florida

Pathetic Home Management team LARGO, FL

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

THEE WORST...I have rented for 2 years now and whenever I have an issue that needs attention I have to e-mail or call several times just to be acknowledged, then it takes another few weeks to get anyone out here to fix the issue. One issue being a security breach of the (stationary) door to the sliding glass door not locking and pops open for anyone to break in.

And then the ceiling fans stopped working and took 5 weeks to finally get it replaced after emailing several times. I even e-mailed and complained to the Owner Mike Ovitt 3 times and still never even got any kind of response from him. Oh, but my A/C filter that I change EVERY month on the 1st day of the month was told was dirty and got written up once and warned another time.

The warning was they thought it was dirty but it was a new filter that I had just put in 16 days prior. THEY LIE!!!!

View full review
Cons:
  • Lack of response and over 2 months to repair
Reason of review:
Poor customer service

Preferred solution: Respond in a timely manner and repair with "Time also being of the essence".

Anonymous
map-marker New York, New York

Short Review on July&nbs-04:00;15,&nbs-04:00;2016

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Staff at All County are great and Professional. We are able to find affordable homes for rent and haven't had any issues within our financial means. Cassandra Exantus is great and works to find you a good fit for housing placement.
View full review
Reason of review:
Good customer service
Anonymous
map-marker Newark, New Jersey

All County Property Management - House Rental Review from Newark, New Jersey

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I am a landlord and my experience with this company is horrible. They charge for repairs and I unexpectedly went to check on the work done only was to find that they did patch up work but charged for full, detailed work.

Had to pay other people to do the work. When I tried to get a refund from them for incomplete work, I was told that I should have given them the opportunity to correct the problem before I give someone else to do it and that they don't have control over the job their vendors do. It's funny because before I paid the money, the property manager told me that the work was done and the house looks beautiful.

Another thing is that owners have to wait till month end to get rent.

They schedule rent on the 15th but rent don't get to owners bank till 22nd of the month. Lastly, it's crazy trying to get in contact with this company. They only respond to your calls and messages if it is in their favor to gain money or if you threaten to remove the house from them. And, they always find excuses for not returning your calls.

Just imagine, they put a tenant in your house and a few months later, you have to evict the tenant. This is the worst company ever!!!!!!!!

View full review
Reason of review:
Poor customer service
Anonymous
map-marker Santo Domingo, Distrito Nacional

They do not pay their bills

Received a purchase order from All County Pros and ordered material for one of there properties. They also ordered the product from another supplier and now will not pay there bill because they double ordered the product. They have accnowledged the fact they sent the purchase order and have thried to offer to pay 50% of the materials cost. They have tried to convince me that the error was 50% on my end and I should side with there small payment, the only error I made was not collecting a deposit and assuming a purchase order was a strong enough document to do business with. Terrible local business to business relations. Steer clear of this company!
View full review
Reason of review:
Problems with payment